LAURA KESLER PHOTOGRAPHY, LLC'S PRIVACY POLICY

Laura Kesler Photography, LLC ("Laura Kesler Photography," "us," "our," we") cares about your ("customer," "customers," "you," "your," "yours") privacy. Please read the following information to learn what personally identifiable information ("PII") we collect, how we use and store it, and what measures we take to safeguard it.

 

1. WHAT DOES THIS PRIVACY POLICY COVER?

This privacy policy covers Laura Kesler Photography's collection, use, storage, and safeguarding of your PII.  It does not apply to the collection, use, storage, safeguarding, or practices of third party businesses, organizations and/or individuals with regard to your PII, as we do not control their privacy policies and regimens.  

Examples of such third party businesses, organizations and/or individuals include our:

  • domain name registrar/manager and email coordinator (GoDaddy - read their privacy policy here)
  • email service provider (their privacy policy information is available, upon request, to bona fide customers of Laura Kesler Photography)
  • website, studio management, web gallery, and payment service provider hosts/businesses, such as Zenfolio (read their privacy policy here), ShootFlow, Pixieset (read their privacy policy here), PayPal (read their privacy policy here) Stripe (read their privacy policy here), and JotForm (read their privacy policy here)
  • third-party vendors, such as professional print labs, used to fulfill your orders
  • third-party studio management provider, which we use to organize client information and photoshoot dates and details (their privacy policy information is available, upon request, to bona fide customers of Laura Kesler Photography)
  • accounting service, software, cloud program/provider, and CPA (their privacy policy information is available, upon request, to bona fide customers of Laura Kesler Photography)
  • business bank (their privacy policy information is available, upon request, to bona fide customers of Laura Kesler Photography)
  • various third-party websites (such as Facebook, Yelp, and other social networking and referral sites) that link to ours
  • Google analytics, which uses cookies 

 

2. WHAT INFORMATION DOES LAURA KESLER PHOTOGRAPHY COLLECT?

  • Laura Kesler Photography automatically collects and uses PII that you voluntarily provide.  If you do not want to provide us with your information, including PII, do not do so. If you do not provide certain PII (such as first and last name, email address, phone number, and mailing address), we may not be able to respond to your inquiry and/or provide and fulfill your service and product orders. In any case, we encourage you to carefully read the privacy privacy of any photographer you are considering contacting or hiring, and to ask them for clarification regarding aspects of their privacy policy you may have questions about.

 

  • If you choose to send us an email, we will collect and use your email address in order to respond to your inquiry or message.  If you choose to call us, your phone number may appear on our phone; if that occurs, and/or if you leave your contact information in a voicemail message to us, we will collect and use your phone number to respond to your phone call.  If you provide PII in order to use and receive photography services and products from us, we will collect and use your PII to provide these services, conduct business with you, and to fulfill your order(s).  This information may remain stored and used in our related systems, services, devices (ie, email, phone, studio management database), and/or paper records for the duration of our business - or will be removed upon written request by you - for record-keeping and marketing purposes, as well as to be able to potentially fulfill future orders (such as new prints or products) based on past photography sessions.  If you request that we remove your information from our records, please note that certain information (i.e., your first and last name) may still be retained in our sales and tax records, for record-keeping and auditing purposes, for up to seven years from the date of your last purchase from us.

 

  • The computers and devices (such as e-tablets and other mobile devices) Laura Kesler Photography uses, and containing your PII, are password protected and only accessible to Laura Kesler Photography employees with a need to use and access your PII for business (including marketing) purposes.  Paper documents containing your PII are stored in a secure location only accessible to our employees with a need to use and access your PII for business (including marketing) purposes.  If you pay by bank check, your first and last name, address, telephone number, bank name, and check number (but not account number or bank routing number) will be stored on our computers, devices, phone, electronic records (to include our accounting/bookkeeping providers), and paper records, to the extent necessary to complete your payment transaction and only for as long as they are needed for transaction, record-keeping, and auditing purposes).  Having said that, it is important for you to know that our computers, devices, and phones are connected to networks (ie, wifi and cell phone networks) that are not always secure and that are susceptible to network attacks, "hacking," and theft.  If you do not wish for your PII to be stored on our computers, devices, phones, and/or paper records, do not provide us with any PII.  If you initially choose to provide us with your PII and later want to have it removed from our computers, devices, phones, and/or paper records, you must provide us with written documentation of your request.  Upon receipt of such a request, Laura Kesler Photography will take all reasonable steps and measures to remove your PII from our computers, devices, phones and/or paper records.  Please note, though, that certain PII (ie, your first and last name) may still be retained in our sales and tax records, for record-keeping and auditing purposes, for up to seven years after the date of your last purchase from us.

 

3. HOW MIGHT THE THIRD PART BUSINESSES, ORGANIZATIONS, AND/OR INDIVIDUALS MENTIONED IN SECTION 1 (ABOVE) OBTAIN YOUR PII?

  • If you submit any PII (to include your email address, name, and other information) in an email message to Laura Kesler Photography, or otherwise use our website and business email addresses, then GoDaddy, Zenfolio, ShootFlow, Pixieset, and our email service provider may or will have access to your PII.

 

  • When Laura Kesler Photography uploads your digital images to a proofing and/or download gallery, your images may or will be available and accessible to GoDaddy, Zenfolio, Pixieset, and other related third-party vendors and businesses.  This is the case even if they are uploaded to a custom-named, password protected gallery.  

 

  • Any PII you provide on the Laura Kesler Photography website - or via the aforementioned third-party vendors and businesses - may be or will be accessible and/or collected by said sites.

 

  • If you make a purchase from our business, our website, or related third-party businesses, vendors, and/or websites (including all of the ones specifically mentioned in this Privacy Policy and in our Terms of Service), we and/or these websites, vendors, and businesses will use your PII (to include name, address, and credit card and other financial information) that you voluntary provide in order to complete your transaction and payment.  If you do not want us or these businesses to have your PII, do not provide it.  We recommend that you review the privacy policies  of the aforementioned websites, and third-party vendors and businesses, prior to providing any financial PII and/or prior to making any purchases.

 

  • Normally, all prints and products are delivered from professional print labs and other vendors directly to Laura Kesler Photography, and then delivered to you afterwards by Laura Kesler Photography.  In these cases, the print labs and related vendors will NOT have access to your PII. In some cases, however, arrangements may be made for prints and products to be delivered directly from a print lab or related vendor. This will only be done with your prior knowledge, permission, and written consent.  In these cases, Laura Kesler Photography will provide your first and last name and shipping address to the relevant third party vendor(s).  Since you will still be required to make payment to Laura Kesler Photography rather than to our third party vendors (regardless of where delivery comes from), your financial PII, to include payment/credit card information, will not be shared or disclosed with these third party vendor(s). 

 

  • Laura Kesler Photography uses accounting, bookkeeping, and CPA services in order to keep our financial information and accounting accurate and up to date and to provide to our accountant/CPA and various state and federal tax reporting and collection agencies (such as the IRS and North Carolina Department of Revenue).  The first and last names of our customers are routinely provided and stored with these businesses, providers, and individuals to identify particular sales, and will be stored in our paper records for up to seven (7) years for tax record and auditing purposes.

 

  • Whether you pay Laura Kesler Photography by cash, money order, check, or online payment providers (such as those mentioned above, including Paypal and Stripe), our bank may or will have access to the PII (including financial PII) you provide when conducing business with Laura Kesler Photography and when submitting payment for your services and/or products.

 

  • This website, and the websites of any or all of these third-party businesses, organizations, and/or individuals, may or do use cookies and other information-gathering systems to track your IP address and other information.  Our related informational pages on Facebook, Yelp, and other third-party providers also collect various types of information, often including your IP address and other types of data.  If you visit any other website(s) (other than www.laurakeslerphotography.com and it's sub-pages) that contains information about Laura Kesler Photography, LLC (including websites that we voluntarily provide information to, or that we use for marketing purposes [such as our Facebook page]), you are responsible for checking that/those website's privacy policies before using it to interact with us or to view our information there.  Do not visit this website (or third-party sites that provide information about us) or interact with us through this or other sites, until you have carefully reviewed those third-party website's privacy polices - and then only visit/use them if you consent to whatever information those sites gather and may provide to us.

 

  • The above-named third parties are not part of an all-inclusive list.  There may be or are other third party businesses, organizations, and individuals with whom Laura Kesler Photography shares your PII in order to conduct business with you.  If you have questions about this or any aspect of our privacy policy, please ask us prior to providing us with any of your PII.

 

4.  HOW ELSE MIGHT PII BE DISCLOSED?

  • Laura Kesler Photography will not sell or trade your PII. We will, however, provide it to law enforcement or other agencies if required by subpoena, search warrant, or other valid and legal authority or process.

 

5. HOW LONG WILL LAURA KESLER PHOTOGRAPHY USE AND STORE PII?

  • Laura Kesler Photography will only use and store financial PII for as long as it takes for them to complete your payment transaction with them (certain PII, such as PII pertaining to payment by check, may be retained in our paper records for up to seven years for tax and auditing record-keeping purposes).

 

  • Non-financial PII (such as first and last name, email address, phone number, mailing address, and order history/information) may be stored online in our studio management provider records and in our paper records for the duration of our business or until you contact us in writing to ask that it be removed. If you initially choose to provide us with your PII and later want to have it removed from our databases - to include our computers, devices, phones, and/or paper records - you must provide us with written documentation of your request.  Upon receipt of such a request, Laura Kesler Photography will take reasonable steps and measures to comply  Please note, though, that certain PII (ie, your first and last name) may remain in our sales and tax records, for record-keeping and auditing purposes, for up to seven years of the date of your last purchase from us.

 

  • As previously noted, third-party businesses, organizations, and individuals used by Laura Kesler Photography in conducting business with you are not within our control and may or do use and store your PII differently than we do.  We request and encourage you to read their policy policies before providing PII to Laura Kesler Photography.

 

Changes to Laura Kesler Photography, LLC's privacy policy will be communicated by posting the new, updated policy to this webpage.  Please check this page frequently for updates.

This privacy policy was last updated August 25, 2016.